Focus on aluminum pergola and outdoor shading solutions manufacture.
Customer Background:
The customer, based in Brunei, was looking for an aesthetically pleasing and practical solution for their outdoor space. Brunei's tropical climate requires outdoor facilities that can withstand intense sunlight and frequent rainfall.
Product Features:
-Bioclimatic Aluminum Louvered Roof Pergola: Made from high-quality aluminum, the adjustable louver design effectively controls sunlight and rain.
-Weather-Resistant: Specifically designed for tropical climates, it can resist intense sunlight and frequent rainfall.
-Independent Drainage System: The unique column-based design ensures rapid drainage, keeping the pergola dry.
Sales Process:
1.Initial Contact: The customer learned about our Bioclimatic Aluminum Louvered Roof Pergola through our website and reached out to us.
2.Detailed Consultation: We provided detailed product information and technical specifications, addressing all of the customer's questions.
3. Customized Solution: Based on the customer's specific needs, we offered a one-on-one customized solution.
4. Order Confirmation: Satisfied with our product and service, the customer confirmed the order.
Installation and Feedback:
-Smooth Installation: Our team provided remote guidance to the customer throughout the installation process, ensuring everything went smoothly.
-Customer Feedback: The customer was very satisfied with the installation result and sent us a video showing the pergola in use, demonstrating its performance.
New Customer Inquiry:
-Local Interest: During the installation, some local residents in Brunei passed by the site and noticed our brand LIHUE, becoming interested in our products.
-Proactive Inquiry: One of the local residents contacted us to inquire about our products and, after learning more, became a new customer.